Complaint Policy & Dispute Resolution | Play4Kids.eu | WebwinkelKeur

Complaint Policy – Play4Kids.eu

At Play4Kids.eu, we strive to provide the best products and service. However, if you have any complaints regarding your order or our service, we want to resolve them as quickly and fairly as possible.

How to submit a complaint:
Please contact our customer service team first via klantenservice@play4kids.eu or by phone at +31 6 49008065. Provide your order details and a clear description of the issue. We will respond within 14 days and aim to find a satisfactory solution.

WebwinkelKeur Dispute Resolution
If we are unable to resolve your complaint to your satisfaction, you have the option to submit your complaint to WebwinkelKeur, an independent dispute resolution platform recognized by the Dutch government. WebwinkelKeur offers a free and impartial procedure to help resolve consumer disputes.

You can find more information or submit your complaint via their website: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil/